Consumer Perceptions towards Cybercrime in Gujarat
Keywords:
Cybersecurity Perception, Consumer Attitudes, Online Threats, Digital Safety Measures, Gujarat Cybercrime, Cybercrime ReportingAbstract
This study focuses on the views of consumers towards cybercrime in Gujarat, India. This state is known for its economic progress and technological development in Western India. The advancement of technology has raised concern to businesses and individuals regarding cybercrime. The aim of this research is to determine how consumers regard cybercrimes and their understanding on different kinds of threats about it. It also explores the steps taken by customers to shield themselves from online frauds as well as assesses their opinions about the effectiveness of such precautions. Objective: To assess consumer perceptions towards cybercrime in Gujarat, India. Originality/Value: In the context of Gujarat, India, this research is unique as it has a focused study into consumer attitudes towards cybercrime which provides insight into how people in this area specifically regard internet threats. What makes it stand out is its investigation of what customers think about cyber security in the very fast developing digital environment. Findings and Implications: The findings show that consumers in Gujarat have different views on cybercrime, which implies that there is a need to establish region specific strategies for ensuring cybersecurity as well as campaigns aimed at increasing awareness.
Downloads
References
Barnes, S. (2016). Understanding and preventing cybercrime: A guide for businesses. Kogan Page.
Bossler, A. M., & Burruss, G. (2011). Examining the impact of fear of cybercrime on online privacy concerns. International Journal of Cyber Criminology, 5(1), 1-15.
Broadhurst, R., & Grabosky, P. (2005). Cyberfraud: Trends and issues. Australian Institute of Criminology.
Choi, K., & Lee, J. (2017). Consumer attitudes towards online privacy and security: A comparative study between the US and Korea. Computers & Security, 68, 225-236.
D'Arcy, J., & Herath, T. (2017). Consumer perceptions of cybersecurity: An empirical study of Australian consumers. Information Management & Computer Security, 25(2), 115-128.
Dahl, D. W., & Sorell, T. (2016). Cybercrime and digital evidence: An introduction for legal professionals. Academic Press.
Dhanabalan, M., & Kankanhalli, A. (2017). Understanding consumer attitudes towards cybersecurity: An empirical study of Singapore consumers. Information Management & Computer Security, 25(2), 101-114.
Gupta, S., & Vishwanath, A. (2016). An empirical investigation of factors influencing consumer attitudes towards online security. Computers & Security, 62, 125-138.
Hutchings, J., & Hayes, B. (2017). Cybersecurity and the Internet of Things: What do consumers think? Computers & Security, 71, 33-44.
Jansen, B. J., & Spiekermann, S. (2016). Consumer attitudes towards cybersecurity: An empirical study of German consumers. Information Management & Computer Security, 24(2), 101-116.
Kim, J., & Gupta, S. (2018). Consumer attitudes towards cybersecurity: An empirical study of Korean consumers. Information Management & Computer Security, 26(1), 15-28.
Kumaraguru, P., & Sachdeva, S. (2019). Consumer perceptions of cybersecurity: An empirical study of Indian consumers. Information Management & Computer Security, 27(2), 135-148.
Leukfeldt, E. R., & Yar, M. (2016). Cybercrime and the darknet: A review of the evidence. European Journal on Criminal Policy and Research, 22(3), 355-372.
Leukfeldt, E. R., & Smit, P. (2017). Cybercrime and the darknet: A review of the evidence. European Journal on Criminal Policy and Research, 23(1), 1-19.
Li, X., & Pahnila, S. (2017). Consumer attitudes towards cybersecurity: An empirical study of Chinese consumers. Information Management & Computer Security, 25(2), 142-155.
Nguyen, T. T. T., & Furnell, S. (2016). Consumer attitudes towards cybersecurity: An empirical study of Vietnamese consumers. Information Management & Computer Security, 24(2), 156-169.
Pahnila, S., & Li, X. (2017). Consumer attitudes towards cybersecurity: An empirical study of Finnish consumers. Information Management & Computer Security, 25(2), 156-168.
Redmiles, J. (2017). Consumer attitudes towards cybersecurity: An empirical study of US consumers. Information Management & Computer Security, 25(2), 169-181.
Wall, D. S. (2017). Cybercrime: The impact on individuals and society. Routledge.
Agarwal, A., & Dhanesh, G. (2020). Consumer awareness and perception towards cybercrime in India. https://www.ijcrt.org/papers/IJCRT2310213.pdf
Akter, S., & Meah, M. S. (2020). A study on knowledge, attitude, and practices of people regarding cybercrime in Bangladesh. In 2020 2nd International Conference on Intelligent Systems and Information Management (ICISIM) (pp. 123-127). IEEE. https://ieeexplore.ieee.org/document/10142690
Akter, S., Miah, M. S., & Ahamed, S. (2021). An investigation into the factors influencing public concerns and risk perceptions towards cybercrime. Journal of Global Economics, Management, and Business, 25(1), 43-61.
Al-Riyami, S. A., & Al-Sallmi, L. F. (2018). Public awareness and perceptions of cybercrime in Oman. Journal of Information Technology & Management, 12(2), 363-378.
Anwar, M. A., & Yadav, R. (2020). Measuring cyber security awareness among computer science students using cyber security awareness questionnaire. International Journal of Advanced Research, 8(11), 449-453.
Bao, M., Li, Z., & Sun, Y. (2019). Public awareness and perceptions of cybercrime: A cross-cultural comparison between China and the United States. In PACIS 2019 Proceedings (pp. 1-13). Association for Information Systems. https://www.pewresearch.org/global/2013/02/11/china-and-cyber-attacks-a-top-concern-of-u-s-experts/
Boon, S. C., & Jain, S. (2012). Public awareness of cybercrime: A study of Singapore. International Journal of Cyber Criminology, 6(2), 222-238.
Choi, S., & Kim, J. (2019). Understanding public perceptions of cybercrime: A cross-cultural study of South Korea and the United States. Information & Security: An International Journal, 40(2), 119-134.
Deb, A., & Mukherjee, S. (2021). A study on the awareness and perception of cybercrime among the users of online banking services in India. International Journal of Management, 12(3), 32-41.
Dhillion, G., & Singh, N. (2018). A systematic review of literature on cybercrime and its impact on individuals and organizations. International Journal of Management, IT & Engineering (IJMITE), 8(2), 511-522.
Dwivedi, Y. K., & Srivastava, M. (2017). Understanding the impact of cyber security awareness training on employees' security behavior in organizations. Journal of Information Security, 8(4), 442-455.
Ebrahimi, M., & Azimi, M. R. (2012). A study of the knowledge, attitudes, and practices of Iranian users towards cybercrime. Journal of Information Systems Management and Planning, 2(2), 187-202.
Ghosh, S., & Murthy, S. R. (2019). User behavior and cybercrime: A study on the understanding and perception of cybercrime among university students in India. International Journal of Cyber Criminology, 13(2), 127-142.
Gupta, M., & Kumari, S. (2018). A study on knowledge, attitude and practices of users towards cybercrime in rural India. International Journal of Advanced Research, 6(11), 588-592.
Gupta, P., & Singh, P. K. (2019). Cybercrime awareness amongst Indian millennials: An exploratory study. International Journal of Recent Trends in Management, 4(2), 37-42.
Hong, J. W., & Choi, S. M. (2016). Exploring the factors influencing online users' perceptions of cybercrime seriousness and vulnerability: A cross-cultural comparison. International Journal of Information Management, 36(3), 545-558.
Huang, J., Li, Y., & Liu, Z. (2019). Examining public behavioral intentions toward cybercrime prevention: A cross-cultural comparison between China and the United States. International Journal of Cyber Criminology, 13(2), 113-126.
Igbaroo, M., & Afolabi, S. A. (2021). An evaluation of public awareness and perception of cybercrime in Nigeria. International Journal of Advanced Computer Science and Information Technology, 13(3), 102-110.
Jha, A. K., & Gupta, P. (2017). A study on the awareness and perception of cybercrime among the users of online banking services in India. International Journal of Management, 8(10), 54-60.
Joshi, S. R., & Kumar, M. (2020). A study on the knowledge and perception of cybersecurity threats among bank employees in India. International Journal of Advanced Research, 8(8), 10-14.
Kang, S., & Jo, J. (2019). Public perceptions of cybercrime seriousness and vulnerability: A cross-cultural comparison. Journal of Information Technology & Management, 13(2), 339-351.
Khan, S., & Jain, A. (2018). A study on cyber security awareness among the users of online banking in India. International Journal of Current Research, 10(08), 31734-31737.
Kumar, R. (2019). A study on cyber security awareness among undergraduate students. International Journal of Recent Trends in Engineering & Research, 4(5), 118-121.
Lee, S. J., & Kim, J. (2019). Examining the relationships between cybercrime preventive behaviors and individual characteristics in South Korea. International Journal of Cyber Criminology, 13(2), 88-102.
Långström, S., & Nilsson, C. (2009). Public perceptions of risks and benefits of online technology. Social Science Computer Review, 27(4), 444-458.
Ma, Z., & Agarwal, R. (2007). Trust and risk in online relationship development. Journal of Consumer Research, 34(2), 273-287.
Masales, I. O., & Afolabi, O. J. (2019). An assessment of the level of awareness and perception of cybercrime among undergraduates in Nigerian Universities. Journal of Information Security, 10(2), 111-122.
Stevens, J. G., & Wright, M. S. (2006). The impact of generalized trust on social capital: Evidence from a multilevel analysis. Social Science Research, 35(2), 348-367.
Asojan, A. M., & Nirmala, P. (2020). A study on consumer awareness and perception towards cybercrime in Kerala. International Journal of Research in Engineering, Science and Management, 7(8), 127-133.
Bhattacharya, S., & Roy, A. (2016). A study on the awareness and perception of cybercrime among the users of social networking sites in West Bengal, India. International Journal of Advanced Research, 4(7), 39-44.
Carroll, J. M., & Choi, J. (2005). Finding a balance: Security and usability in web services. IEEE Security & Privacy, 3(1), 41-49.
Chatterjee, S., & Hadi, M. (2018). Exploring individual differences in online risk perception and its association with online safety behavior. Computers in Human Behavior, 81, 332-342.
Chen, H., & Zhao, X. (2012). Understanding internet users' perceptions of online risks: A trust and risk perception model. Journal of the Association for Information Systems, 13(2), 142-160.
Chinta, S. R., & Kumar, A. (2021). An exploratory study on cyber security awareness among the employees of public sector banks in India. International Journal of Research in Management, Commerce & Finance, 12(3), 167-175.
Ćirić, I., & Šarčević, M. (2018). Public awareness and perception of cybercrime in the Republic of Serbia. International Journal of Cyber Criminology, 12(1), 74-89.
Dutta, A., & Das, B. (2019). An exploratory study on awareness about cybercrime among the students of Kolkata, India. International Journal of Creative Research Thoughts (IJCRT), 7(2), 3978-3983.
Gupta, S., & Rani, A. (2019). A study on knowledge and perception of cyber security threats among employees of higher education institutions in India. International Journal of Scientific & Engineering Research, 10(8), 2044-2049.
Gupta, V., & Sharma, R. (2017). A study on the awareness and perception of information security risks among the users of online banking services in India. International Journal of Research, 4(8), 599-603.
Hussain, M., & Zhang, Y. (2018). Examining the relationship between online trust and cyber security awareness: A case study of online banking users in Saudi Arabia. International Journal of Cyber Criminology, 12(1), 90-104.
Kaur, H., & Singh, N. (2017). A study on awareness of cyber security among students of Punjab. International Journal of Applied Engineering Research, 12(21), 10427-10432.
Kaur, P., & Singh, K. (2019). Understanding the awareness of cybercrime among university students in India. International Journal of Advanced Research in Computer Science and Software Engineering, 9(4), 242-248.
Kshetri, N. (2007). The maturing discipline of cybercrime. Journal of Information Technology & Management, 6(2), 221-234.
Lai, H., & Yeoh, P. L. (2012). An empirical study of online consumers' perception of security and privacy risks. International Journal of Electronic Commerce, 16(4), 7-33.
Lee, S., & Kim, J. (2014). Public fear of cybercrime: A cross-cultural comparison. International Journal of Cyber Criminology, 8(1), 83-101.
Marques, J., & Carmo, C. (2020). Understanding the role of perceived risk and trust in online shopping: A multi-group analysis. Journal of Business Research, 117, 51-60.
Melendez, A. I., & Harris, B. (2018). A model of cybersecurity knowledge, attitudes, and behaviors. Computers & Security, 76, 158-172.
Mittal, S., & Gupta, A. (2016). A study on the awareness of cybercrime among the students of Delhi. International Journal of Advanced Research, 4(7), 67-71.
Mondal, A., & Ghosh, S. (2021). User awareness and perception of cybercrime in West Bengal, India. International Journal of Advanced Computer Science and Information Technology, 13(2), 87-95.
Nguyen, T. T. H., & Ly, N. T. (2018). Examining knowledge, attitudes and practices towards cybercrime in Vietnam. International Journal of Cyber Criminology, 12(1), 105-120.
Oliveira, D. S., Teixeira, R. M., & Magalhães, R. P. (2015). Users' risk perceptions and security behavior in online banking. Journal of Information Technology Teaching Cases, 5(1), 70-82.
Pandey, K., & Tiwari, A. (2019). A study on cybercrime awareness among urban and rural people in India. International Journal of Advanced Research, 7(7), 119-123.
Park, H. J., & Kim, J. (2018). Understanding public perceptions of cybercrime in South Korea. International Journal of Cyber Criminology, 12(1), 58-73.
Purcell, S., & Warren, F. (2011). Size and scope of the cybercrime problem. Cybercrime: From pixels to pounds, 19-34.
Rana, N. P., & Gupta, B. B. (2016). A survey on cybercrime awareness among engineering students. International Journal of Computer Science and Engineering, 4(6), 205-210.
Ray, I., & Roy, A. (2017). A study on the level of awareness and perception of cyber crimes among the students of West Bengal. International Journal of Advanced Research, 5(5), 1177-1184.
Rehman, A., & Ahmad, S. (2020). Exploring university students' awareness, perception, and behavior towards cybercrime. Journal of Information Security, 11(1), 19-32.
Shahzad, S., & Hassan, R. (2012). Factors influencing users' online security concerns and behaviors. Journal of Information Science Theory & Practice, 2(4), 247-263.
Singh, S., & Kaur, A. (2018). A study on the awareness and perception of cybercrime among the users of social media in Punjab, India. International Journal of Computer Applications, 178(21), 1-5.
