A STUDY OF IMPLICATION OF E-GOVERNANCE SERVICES FOR EFFECTIVE COMMUNICATION

Abstract

Governments around the world are still using methods and procedures that are convenient and comfortable and that improve all their transactions with the citizens. In order to effectively communicate with the citizens, the government adheres to e-governance techniques. In return, citizens of the city can communicate effectively and financially with municipal authorities. The researcher wants to know how to be useful to interact with the government directly with the citizens for the implementation of e-governance. Using e-governance services, the citizen can save his time, cost and efforts to avail the services of valuation and payment of properties, birth and death registration, grievance redressal, bidding of tenders etc, etc. These AMC staffs have increased the capacity to increase its capacity by providing e-governance services to Ahmedabad citizens and easily more citizens. It also helps in increasing the quality of the service, clarifying the process and maintaining transparency.